Get your payout cleared

Blockchain Casino: Unchecked account today, cleared player tomorrow

Every licence holder must confirm who is betting, so we run this check and usually finish it within 51 hours.

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Malta Gaming AuthorityLicensed and regulated under MGA/B2C/205/2011 since 2011

Clear from the start

The identity check at a glance

Most players worry the check will stall their money; here is who runs it and how fast.

Who checks

Blockchain Casino Ltd.

Licence held

Malta Gaming Authority, MGA/B2C/205/2011

Typical review

51 hours

Required by

Before the first withdrawal

Questions to

[email protected]

Minimum age

18+

At upload time

First-time approval, explained

After this section you will know what each upload must show before you send it.

Ready for your ID?

Photograph your identity document flat, in daylight, with all four corners visible. Skip the flash and make sure no finger covers a number or a photo.

Pick the right bill

Send a recent utility bill or bank statement showing your name and your current address, nothing older than needed. A bill under someone else's name in the same home will not pass.

Your card or wallet proof

Add a copy that links the payment method to you: a card statement, a wallet screenshot or a masked card image. Hide the long card number, keep your name and the logo.

Still waiting on the 51 hours?

Leave the account as it is and check your inbox, because a reviewer may ask for one clearer copy. Replies usually land well within 51 hours, so keep an eye on the verification mailbox.

Four items

Which copies does the casino need?

This list settles which copies go to us and what each one must show.

Proof of identity

ConfirmsYour name and date of birth

Must showPhoto page, all four corners, readable text

Proof of address

ConfirmsWhere you live now

Must showYour name, full address, recent date

Payment method confirmation

ConfirmsThe account is yours

Must showYour name, provider logo, last digits only

Four trigger points

Before the payout, not after it

You will know exactly which moments bring the request, so nothing catches you mid-withdrawal.

Your details did not match

Names, birth dates or addresses that differ from your papers flag the file, so the casino asks for proof of identity and proof of address to match them up.

Your play looks unusual

A payment far above your usual pattern moves the file up the queue, and payment method confirmation plus proof of identity may be requested before it clears.

Under the bar, no entry

New Zealand sets the floor at 18+, so a quick age check against your ID may arrive at sign-up or at the first deposit rather than months later.

Your first cash-out

Cashing out for the first time closes the loop on who you are, which is why proof of identity, proof of address and payment method confirmation are requested then.

Source of funds: the money behind the play

Blockchain Casino Ltd. holds licence MGA/B2C/205/2011 from the Malta Gaming Authority, and that licence obliges us to run anti-money-laundering checks. Asking where your money comes from is routine for every licensed operator and says nothing about you personally.

Depending on your case, one or two of these may be enough to close the check.

Recent bank statements
Payslips or employer letter
Tax return or assessment
Sale or inheritance documents
Savings or investment records

Rejected once, accepted the next time

A current address proof. Address papers are only accepted while they are recent, so an older bill or letter is sent back even when the details on it are correct. Pull a bill issued in the last few months Use a bank letter dated this month

Fit the whole page in. Corners cut off, glare across the text or a thumb over the numbers leave the reviewer unable to read the paper, so it fails the check. Photograph the whole sheet on a flat surface Retake it in daylight, no flash

A valid ID, first time. An ID that has passed its expiry date proves nothing current, so the reviewer has to return it until a valid one arrives. Send your newest valid ID Check the expiry date before uploading

Less guesswork, faster cashout

What you get from these answers

You will know the timing, the safety and the timing of every document request.

How long does Blockchain Casino verification take?+

Your submitted papers normally clear within 51 hours. A clear scan of a valid ID and a recent bill usually moves through faster than a blurry photo of a folded letter. Should something be unreadable, the clock restarts from your corrected upload.

Is my ID safe once I send it to the casino?+

Yes, everything you send travels under TLS 1.3 encryption and is used only to confirm your identity. Details sit with the verification team and are never shared for marketing. Ask [email protected] if you want to know what is held on you.

Which regulator licenses Blockchain Casino?+

Blockchain Casino Ltd. holds license MGA/B2C/205/2011 from the Malta Gaming Authority, in force since 2011. That licence is why the identity and source of funds checks are compulsory rather than optional. Send licence questions to [email protected].

Will I have to send my documents again later?+

Usually not, once a document is approved it stays on file for your account. A fresh copy may be requested when an ID passes its expiry date or your address changes. The same applies if your payment method moves to a new provider.

Do I need to be verified before my first withdrawal?+

Yes, the check must be complete before any payout leaves, which is the latest point the licence allows us to ask. We can also request your papers at registration or after your first deposit, so uploading early avoids a wait. That makes [email protected] your fastest route.