Pick Up Where You Left Off

Sign In to Blockchain Casino and Carry On

You want back into your account quickly, and you want to be certain this is the licensed Blockchain Casino and not a lookalike.

Redeem offer Average withdrawal clears in 4 minutes

Paid out today

624,587 NZ$

7,218 Playing now

Malta Gaming AuthorityLicensed and regulated under MGA/B2C/205/2011 since 2011

Cryptographic settlementNZ$10M weekly payout volume, average 4-minute withdrawal

Immutable ledger securityTLS 1.3 encryption, audited by QUINEL and iTech Labs

Mid-Sign-In Moment

Fewer Stumbles On Mobile

Same Fields, Small Screen

Halfway through a commute, the phone browser does exactly what the desktop does: the email address you registered with, the password that belongs to it, then the quick confirm. Nothing about the account shifts on a small screen, with the same balance, the same history and the same limits waiting inside. Should a field hide under the keyboard, rotate the handset to landscape and let the page settle before tapping again.

Why Does It Keep Signing Me Out?

Just after midnight, a page that will not load is usually a weak signal or a stale tab, not a locked account. Close the tab, switch from mobile data to Wi-Fi or the other way round, and open the site fresh. When the site bounces you back to the sign-in screen repeatedly, clear the browser cache, check that the phone's clock is set to automatic, and allow cookies for the site.

Blockchain Casino Access

The Fast Way Into Your Account

Most people worry a step has changed or that they are on the wrong page, so here is the whole route on desktop and mobile.

The Sign-In Control Up Top

On desktop, the sign-in control sits at the top right of the home page; on mobile, open the menu and it is near the top of the list. Tap it once and the panel opens over the page. People often scroll the whole page hunting for a separate login screen that does not exist.

The Address You Registered

The panel asks for the email address you used at registration, nothing else. Type it the same way you set it up, since a different spelling or a stray space is the usual culprit when the system says it cannot find you. Check the address carefully before moving on.

Why Is My Password Rejected?

Next comes the password field, which stays blank even if your browser offers to fill it. Enter it yourself and watch for capital letters or an old one you have since replaced; a browser autofill holding a previous password is the common snag. Confirm once the field is correct.

The Confirmation Step

Press the sign-in button and the panel confirms you are being let through, then the account area loads. Give it a moment rather than tapping repeatedly, because double-tapping can send a second request and confuse the screen. Wait for the page to settle on its own.

Check The Balance First

Landing in the account area, glance at the top for your balance and name so you know you are in the right place. People sometimes skip this and start playing on a stale tab. A quick check here takes seconds and confirms everything loaded correctly.

Blockchain Casino Access, Fully Mapped

You Left The Tab Open. Ten minutes after you walk away from a shared laptop, an open session is still open, and that is the usual way an account gets borrowed. Blockchain Casino runs TLS 1.3 encryption between your device and the site, so the traffic is sealed, but a screen left unlocked needs no code broken. Protect the session by choosing sign out rather than closing the tab, especially on family machines, work laptops and hotel computers. Change the password from inside the account whenever someone else has had access, and keep that new password to yourself. Nobody from the operator will ever ask for it, by live chat, email or phone, so a request for your password is a sign to stop and report it.

Follow The Link In Your Inbox. Late on a Sunday, a locked account looks like a dead end, yet the route back is written into the sign-in screen itself. Choose the password reset, and a reset link goes to the email address on file; open it on the same device you use for the site and set a fresh password. If the mailbox is closed to you, or the address is one you no longer read, live chat or a call to +64 9 102 1117 picks the account up again. Verification of a reopened account takes up to 51 hours, with proof of identity, proof of address and payment method confirmation as the documents asked for.

Dropped Mid-Session, Not Blocked. Twenty minutes into a session, the page can drop you without warning, and the cause is usually local rather than the account. Signing in on a second device ends the first session, and so does a private window that forgets everything when it closes. Treat the drop as a nudge rather than a fault: sign in again from the page you were on, and your balance and any open bonus progress will be waiting where you left them. There is no need to chase a reason, because the account's own history shows the last activity and support can read it with you. If the same email address and password are refused, contact the round-the-clock live chat before resetting anything else.

Set Now, Active Later. Soon after you sign in, the account area opens on a dashboard where the money lives: balance in NZ$, deposit and withdrawal history, and every limit you have set. Deposit limits and loss limits are edited in the same place, with changes taking effect at the time each tool states rather than instantly, so read the note beside it. Session time reminders sit under the safer play heading, next to cooling-off periods and self-exclusion, which you can switch on yourself without asking anyone. Withdrawal requests are handled from the same dashboard, where the minimum is NZ$29 and the ceiling is NZ$90,000, and the published payout window is four minutes. The history tab keeps the receipt of every movement for as long as you need it.

Blockchain Casino On Day One. First time inside, the account is nearly bare: no history, no saved withdrawal method, an empty favourites list, and a welcome offer waiting to be claimed before anything else. That is the moment to read the footer, where the licence sits, Malta Gaming Authority, MGA/B2C/205/2011, held by Blockchain Casino Ltd., company number C-55582, Triq il-Kbira, Sliema, and to check the address bar shows the site you meant to reach. Set a deposit limit and a loss limit while the balance is still untouched, because limits chosen before the first bet are far easier to live with. Anyone arriving from New Zealand holds the account in NZ$ and confirms being 18 or over during this first pass.

Full story

When Sign-In Fails

Sign-In Problems Not Caused By You

Sometimes the block is at the account's end rather than yours, and knowing which one saves you from guessing.

I Think I Made Two Accounts

Opening a fresh account when you already have one is easy to do, especially after forgetting a password. You will usually spot it because the new registration is refused or the old account still shows your balance and history. Duplicate accounts get closed, so sort it out early.

Stop and do not register a second account.

Recover the first using the reset link to your email.

Contact live chat if both accounts show activity.

Turn Off Autofill

Your browser may be filling in details from an old password or a previous email you no longer use. You can tell because the fields look pre-completed before you touch them and the details do not match what you expect. The saved entry has to go before you can get through.

Clear the saved login from your browser settings.

Retype your current email and password by hand.

Reach support by email if the old details keep returning.

Blocked By Self-Exclusion

If you set limits or self-exclusion, the site is honouring them, and access stays blocked until the period ends. You will recognise it because the sign-in is refused without asking you to correct anything. These tools exist to protect you and cannot be talked around.

Check the confirmation email from when you set the limit.

Let the cooling-off or exclusion period run its course.

Speak to live chat about when access resumes, not to end it early.

Blockchain Casino Licensing

Blockchain Casino Answers Before You Sign In

You will know what the licence covers, what access needs, and who to ask when something stalls.

trustWhy do I need an account before I can play for real money?+

By the time you open a game with cash behind it, Blockchain Casino has to know who is playing, because the Malta Gaming Authority licence under which the site runs requires a named, verified customer on every real-money session. Your account is where that record lives, together with your balance and your history. Browsing is open to anyone; wagering is not. Making one takes a few minutes with a correct email address.

trustCan I use the same login on my phone and my laptop?+

Use it wherever you happen to be. The email address and password you chose at registration work on the desktop site and on the mobile browser, and the balance you see is one figure rather than two. A session started on your phone can be continued on a laptop minutes later, with your history and any limit already set travelling with the account. Each player may hold only one account, and duplicates are closed.

trustHow long has Blockchain Casino held its Malta licence?+

Since 2011, the year the company was established, Blockchain Casino Ltd. has operated under the Malta Gaming Authority as licence MGA/B2C/205/2011. That number is the one to match against the regulator's own register if you want to check the company for yourself. It ties the site to a named legal entity, Blockchain Casino Ltd., registered at Triq il-Kbira in Sliema, Malta, with company number C-55582 (Malta), rather than to an anonymous page.

trustWhat happens when I sign in while travelling overseas?+

Travelling does not erase your account, and a session opened abroad reaches the same balance and the same game library. Some payment methods and some country rules may not travel with you, so a deposit could be refused at the point of payment. Setting a travel date in the account area before you fly gives the support team something to work from if a block appears.

trustDo I need to send documents before my first withdrawal?+

Expect a request for proof of identity, proof of address and confirmation of your payment method before money leaves the account, and sometimes earlier if a check is triggered. Verification is not instant: the team typically completes it within 51 hours, so build that into your plans rather than withdrawing the hour before you need the funds. Clear, well-lit images save a second round of requests.

trustDo I need to change my password from the account area?+

Changing it yourself, from inside the account rather than through a link, is the cleanest way to close off old access. Once you are signed in, open your profile settings and set a fresh password; any shared or forgotten device loses its way in. Should you ever suspect someone else has been in, change it first and then contact live chat, so the team can review what happened while the account is still yours.

trustDo I need my username to recover a forgotten login?+

There is no separate username to hunt for. Blockchain Casino identifies you by the email address you registered with, so recovery runs on that address alone: request a reset and a link arrives in the registered inbox to restore access. If the address itself has slipped your mind, or you no longer reach that inbox, contact support with your name and any payment details you used and the team will trace the record.

trustWhat happens when I enter my details on the sign-in screen?+

Everything you send travels over TLS 1.3 encryption, so the details are scrambled between your device and the site's servers. Staff will never ask for your password, by chat, email or phone, and a message that does requests one is not from Blockchain Casino. On a shared or public device, sign out when you finish rather than closing the tab, so the next person finds the login screen instead of your balance.